Privacy Policy

Effective Date: 12/09/24

waldi.io values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services (the "Service").

If you do not agree with the terms of this policy, please do not access or use our Service.

1. Information We Collect

We may collect and process the following types of information:

1.1 Information You Provide

• Account details: Name, email address, password, and company information.
• Payment details: Billing address and payment method (processed securely via third-party payment processors).
• Communications: Support inquiries or feedback.

1.2 Information Collected Automatically

• Usage data: IP address, browser type, pages viewed, and interaction times.
• Cookies and tracking technologies: We use cookies to enhance user experience. You can manage cookie preferences through your browser.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service.
• Process payments and subscriptions.
• Communicate with you regarding your account or support requests.
• Improve the Service through analytics and feedback.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: For hosting, payment processing, and email communication.
• Legal authorities: If required by law or to protect our rights.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal information.
• Opt-out: Opt-out of marketing communications.

To exercise your rights, please contact us at privacy@waldi.io.

6. Children's Privacy

Our Service is not intended for children under 13, and we do not knowingly collect information from them.

7. Data Security

We implement technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. International Users

If you are accessing our Service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top will indicate the latest revision.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Byte Ocean Software Corp.
444 Brickell Avenue Suite 700
Miami FL 33131
USA

Email: info@waldi.io
Phone: +1 (786) 656-0926